PrismTech provides Vortex support at different levels to meet our customers needs. Vortex support ranges from standard support to 24x7, 365 days a year.
PrismTech offers its Vortex Customers a complete range of Support and Maintenance Programs to best fit their requirements including a number of standard support packages (Bronze and Silver) offering different service level guarantees and support coverage.
Our Customers also have the ability to customize our support packages to meet their precise requirements, including being able to specify the most demanding service level commitments and response times.
Further information about PrismTech's Support and Maintenance programs is available by Clicking Here.